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🥝 Deployment Trainer Team Lead (Fintech)

dadaconsultants pte. ltd. | singapore, Singapore | Posted June 09, 2026

Job Description

Role Overview

We are seeking a strong, hands‑on leader to drive our POS Deployment & Training team . This role is responsible for leading end‑to‑end merchant onboarding, ensuring high‑quality training execution, and optimizing activation performance across regions.

You will play a key role in building scalable deployment processes, improving operational efficiency, and ensuring merchants are successfully activated with a seamless onboarding experience.

Key Responsibilities
  • Lead and manage a regional team of Deployment Trainers
  • Oversee end‑to‑end POS onboarding, training delivery, and merchant activation processes
  • Develop and standardize SOPs, training frameworks, and deployment workflows to ensure consistency and scalability
  • Monitor and improve key performance metrics, including activation rate, time‑to‑go‑live, and SLA adherence
  • Partner closely with Operations, Product, and Technolo...

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