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GENERAL FUNCTION:

Performs entry level duties related to processing and storage of deposit support records/documents in Depositor Services. Duties include but are not limited to filing, research, and customer account maintenance.

Assists with centralized tax processes such as Tax Form W8/W9 Processing; Federal and State Interest Remittance Processing, IOTA/IOLTA Processing, ECIF Duplicate Suspect Review, and other customer information/tax profile support. Obtain, analyze, verify, and key data as needed into online systems. Take appropriate steps to obtain missing information. Maintain up to date standards and practices of IRS reporting information. Assist with the internal call center for financial centers for all customer profiles, information reporting, and tax withholding questions ...