Who we are

About this Role

We are seeking a Technical Lead for Workforce Identity and Access Management (WIAM) Operations to provide L2 application support and technical leadership for the WIAM platform. This permanent role, based in Pune, focuses on cloud migration, automation, infrastructure upgrades, and vulnerability management. The individual will collaborate with cross-functional teams, support deployment activities, and drive continual service improvement in a dynamic, multinational environment.

What you will do

Maintain the availability and health of WIAM applications in production and pre-production environments, ensuring adherence to defined KPIs.

Deliver releases and business enablement initiatives on schedule, collaborating with stakeholders.

Identify and implement automation and service improvements to reduce manual effort and errors.

Enhance incident and ser...