On-site - Makati 3-5 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

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Shift: 9 PM – 6 AM (Graveyard)

Start Date: ASAP

Qualifications

• Active PHRN license
• At least 3 years people management (leadership) experience
• Experience in healthcare BPO, telehealth, or clinical call center
• Strong leadership and communication skills

Job Description

• Lead and optimize all operational activities for assigned non‑clinical staff, ensuring efficient, high‑quality workflows that support organizational goals and service-level commitments.
• Monitor and achieve strict turnaround time (TAT) requirements—hourly, daily, and weekly—using ...