Sharp Brains is seeking an IT Incident Technician in Castro-Cillorigo to manage and resolve technical issues in a Windows environment. Responsibilities include logging incidents, diagnosing problems, and ensuring compliance with IT policies while providing deskside support.

The ideal candidate has at least 3 years of experience in IT support, knowledge of ServiceNow, and strong troubleshooting skills. This is a part-time role with a focus on maintaining IT asset inventory and supporting end users.