Job Description:

Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed

- Basics knowledge / understanding of assigning switch ports to specific VLANs

- Patch phone ports to switch as needed

- Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)

- Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams

- Troubleshoot and replace network switch chassis blades when required

- Good to have understanding of any Data Center Infrastructure Management Application

- A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain

- Basic Knowledge of Monitoring tools such as Solarwinds, etc…

- Networking and Operating System basic...