Talascend is seeking a Deskside Support Technician for a W-2 contract to possible direct-hire opportunity located in Washington, DC.

LOCATION: This position will be 100% onsite in Washington, DC.

CLEARANCE:

US Citizenship is required.

Public Trust security clearance required.

SUMMARY:
A key part of the deskside support staff’s job is interfacing with customers and leaving the customer with his or her problem resolved, in a very timely manner. As such, the ability to prioritize work based on ticket and customer priority, the ability to communicate clearly and effectively, and the ability to work across multiple building in Washington without direct supervision are all critical to the success of the individuals selected for these positions. Some members of the deskside support staff will also provide technical support to the senior management offices and senior leadership offices within the Department of Justice. Due to th...