Title: Desktop Engineer
Location: Vienna VA - ONSITE
Duration: 6 months (potential to extend)
Compensation: $22.00/hr - 25.00/hr
Work Requirements: US Citizen, GC Holders
Interpersonal/Communication:
• Excellent communication skills
• Excellent customer service skills
• Professional presence and maturity
• Detail-oriented
• Ability to work well with other team members
• Comfortable and adaptable in a fast-paced environment
• Ability to follow and adhere to standard operating procedures
Technical Knowledge/Skills:
• Ability to diagnose and resolve hardware and software issues for end users
• Basic networking knowledge (IP, DNS)
• Basic cybersecurity knowledge (MFA, phishing)
• Ticketing system experience (ServiceNow)
Experience: