📌 Job Title: Desktop Support Analyst

📝 Contract Type: Permanent, Full Time

💰 Salary: Up to £33,000

🎁 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme

🏢 Office Location/Working Policy: Onsite

🕔 Working Hours: (Apply online only)

🕵🏻 What to wear: Smart casual

The Role

As a Deskside Support Analyst, you will be part of the Service Operations team, providing face-to-face and on-site technical support to end users. You will act as a key point of contact for resolving hardware, software, and access-related issues, ensuring a high-quality user experience in a fast-paced, security-conscious environment. This role requires strong technical capability, excellent interpersonal skills, and a proactive, customer-focused approach to problem resolution, operating in line with ITIL best practices.

Role Responsibilities

* Provide deskside and on-site techn...