Desktop Support Engineer I

Mandatory Skills

• Preferred: CompTIA A+ or equivalent


• Customer-centric. Attention to detail, strong communication skills


• Passionate about technology • Ability to lift and move hardware


• Strong knowledge of Windows 10, Windows 11, Microsoft Office Products


• Familiarity with desktops, laptops, mobile devices, printers, ups or other devices


• Working experience with Active Directory, MDMs, ITIL Service Management and ticketing systems


• Must be able to work onsite along with OT that may be required at times

Years of Experience Required - 3-5 Years



Job Description

The Employee Technology Experience Technician II is responsible for providing a broad scope of operational support which includes installs, moves, add, and change (IMAC) requests supporting the Desktop IT infrastructure in...