Job Title: Desktop Support Engineer

Location: Onsite – Phoenix, AZ

Duration: 24-Month Contract (W2)

Pay Rate: $30–$33/hour on W2(Depending on Experience)

Shift: 2nd Shift – Monday through Friday, 4:00 PM – 12:00 AM

 

About the Role

Russell Tobin is supporting the hiring process for a Desktop Support Engineer on behalf of a leading enterprise retail organization. This is a fully onsite role based in Phoenix, AZ, providing first-level technical support to end users in a fast-paced corporate environment.

Key Responsibilities

• Provide first-level support for all end users


• Troubleshoot and resolve hardware, software, and voice/data communication issues


• Escalate incidents to appropriate teams when necessary


• Create clear, concise, and informative sup...