Meet the team

We’re the IT Desktop Support team at Dexcom Malaysia, the backbone of our IT operations, ensuring every employee stays connected and productive. Our mission is to deliver seamless technology experiences, resolve challenges quickly, and keep the business running smoothly. We thrive on collaboration, problem‑solving, and providing exceptional support in a dynamic, fast‑paced environment.

Responsibilities

• Provide hands‑on technical support for desktops, laptops, mobile devices, and peripherals.
• Deliver on‑site IT support for issues within the manufacturing environment to ensure minimal disruption to production.
• Troubleshoot hardware and software issues to minimize downtime and maintain productivity.
• Manage user accounts, access permissions, and system configurations in compliance with IT policies.
• Collaborate with cross‑functional teams to resolve escalated technical problems.
• Maintain accurate ...