OVERVIEW Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Desktop Support Specialist to join the IT team based in its New York City (SoHo) headquarters.
The Desktop Support Specialist provides onsite technical support to end users and helps maintain a stable, secure, and efficient desktop environment across the organization.
This role supports Windows and macOS devices, mobile technology, collaboration tools, printers, and conference room systems.
The position also supports device deployment, asset lifecycle management, documentation, and IT projects while delivering a high level of customer service, including support for executive and VIP users.