Desktop Support Technician (On-Site)
Location: New Haven, CT
Workplace Type: 100% On-Site
Overview
We are seeking a Desktop Support Technician to join a centralized IT team supporting a complex and fast-paced enterprise environment. This role serves as an IT generalist responsible for delivering a broad range of end-user support services, including desktop troubleshooting, network support, user training, and system administration.
This is an excellent opportunity to work in a collaborative environment supporting a diverse user base and modern technologies.
Key Responsibilities

+ Provide comprehensive desktop support including installation, configuration, troubleshooting, and user assistance

+ Resolve routine to moderately complex technical issues; escalate more advanced problems as needed

+ Support core services such as email, scheduling, backups, and network connectivity

+ Install and configure software for network access, backups,...