Embark on a rewarding journey as a Membership Administrator. Streamline member services by managing inquiries and records while providing outstanding customer support in a thriving club environment.
In this full-time position under an 18-month contract, you will collaborate closely with members and teams to enhance their experiences. You will ensure that all records are accurate and provide insightful assistance during member tours. Your role is vital in connecting various departments for a seamless member experience.
Key Responsibilities:
• Respond promptly to inquiries about member accounts
• Organize and prepare statements based on member transactions
• Compose and send written communications to members
• Maintain up-to-date membership records in the system
• Assist with Membership Director's administrative tasks
Requirements:
• 3+ years in administrative or customer-facing roles
• Exceptional interpersonal and communication skills
• Strong attention...