Job Description

In this role at CelcomDigi, the ideal candidate is:

• Commercially Accountable: Comfortable owning revenue, cost structures, margin optimisation, and forecasting.
• Customer-Centric: Obsessed with eliminating friction across journeys and touchpoints.
• Analytical & Insight-Driven: Adept at leveraging data to identify growth levers, optimise conversion funnels, and improve attachment rates.
• Structured Problem Solver: Breaks down operational and technical complexity into executable roadmaps.
• Technically Conversant: Confident engaging IT, digital and operations teams across complex system integrations.
• Strong Negotiator: Experienced in managing and influencing external partners to achieve win‑win commercial outcomes.
• Cross‑Functional Agile: Able to align Product, Marketing, CX, Digital, Retail, Finance, and Technology stakeholders toward shared goals.

Responsibilities