Job Summary:

Under supervision, performs basic telephone, high-speed data and digital cable installations, and services changes for residential and business customers. Performs basic troubleshooting from tap to customer's electronic devices.

 

Functions

• Responsible for installing, relocating, troubleshooting and auditing cable services on the customer’s premise.


• Follows company installation policies.


• Responds to customer requests and answers customer questions in a professional, courteous and effective manner.


• Properly operates and maintains tools and equipment.


• Prepares and maintains time logs, reports, and other related documentation in accordance with company and...