Position Overview

The Digital Sales Representative is a skilled level contributor responsible for optimizing workflows to manage high‑volume renewal cycles, performing advanced negotiation and communication activities, and providing partner support with minimal guidance. The representative proactively identifies customer needs, analyzes churn risks, recommends solutions, and ensures strong customer retention. They leverage CRM systems to automate workflows, analyze data, and streamline renewals processes. This role operates Monday to Friday with an expectation of being in‑office 4 days per week.

Responsibilities

• Renewal Management : Execute end-to-end renewal motions independently, streamlining workflows and reducing manual effort.
• Territory Coverage : Provide renewals coverage across a broad range of segmented accounts, prioritizing by spend, complexity, and growth potential.
• Close Renewals : Defend the c...