Job Title: Digital Services Owner
Contract Length: 12 months
Day Rate: Up to £875
Location: Porton Down, Salisbury / Portsdown West, Fareham – hybrid with occasional travel to the site.
Responsibilities
- Develop and execute a robust multi-service digital strategy, encompassing a suite of services aligned with business objectives.
- Collaborate with technical experts, programme, portfolio, and project managers to ensure services are delivered, maintained, and enhanced to meet evolving business requirements.
- Take full ownership of service governance and management, ensuring operational excellence across all IT digital services.
- Serve as the escalation point for all IT digital services issues.
- Monitor, assess, and report on service quality to drive continuous improvement initiatives.
- Build and maintain strong stakeholder relationships, using effective commun...