Key Responsibilities
Sales Operations & Order Management
Serve as the primary point of contact for the China order processing team
Manage end-to-end purchase order processing for retailers and B2B customers, ensuring accuracy and timely fulfilment
Ensure all orders are processed, goods issued, and invoices generated accurately for retailers and direct demo stores
Coordinate stock transfers and order fulfilment between China and regional sales teams
Monitor and resolve open order issues in SAP
Develop and streamline operational processes, including stock allocation, returns, exchanges, and pricing structures
Stakeholder Management & Coordination
Liaise with cross-functional stakeholders to resolve stock fulfilment, credit, and order-related issues
Work closely with Finance to maintain accurate customer accounts and ensure ti...