Pleo is seeking a Director of Customer Success for its Customer Experience team. This leadership role involves managing teams to drive customer outcomes, retention, and growth for large clients. The ideal candidate has over 10 years of experience in Customer Success within the SaaS or tech sector and is adept at balancing strategic and executional responsibilities.

The role includes creating success strategies, improving customer health visibility, and working cross-functionally. The position allows flexibility in working arrangements, supporting a hybrid model based in the UK.