Overview
The Director of Data Center Operations leads, manages, mentors, and develops the technology teams across OneTech teams including Data Center Services, Disaster Recovery, Failover, Storage, Backup & Recovery, Resiliency, High Availability, and Asset Management.
Primary Responsibilities
Strategic Leadership: Develop and execute regional data center and cloud strategies aligned with business growth, especially in emerging areas like AI and high-performance elastic computing (HPC).Team Leadership: Mentor, hire, and manage operations engineers and managers, fostering a high-performance culture.Operational Excellence: Oversee 24/7/365 operations, establishing standardized procedures (SOPs/MOPs) and metrics (KPIs/SLAs) for uptime, efficiency, and preventive maintenance.Infrastructure Management: Manage critical server and virtualization platforms, server OS, hypervisors, mo...