A globally recognized fast fashion brand is looking for a dynamic and commercially driven Ecommerce Director (Fashion Retail) to lead and accelerate its digital business across Malaysia. This is an exciting opportunity for a strategic leader with strong omnichannel expertise, digital growth capabilities, and a passion for fashion retail.
Responsibilities
- Lead the overall ecommerce strategy and drive online business growth, profitability, and customer acquisition.
- Oversee website performance, digital merchandising, CRM, inventory control and omnichannel.
- Partner closely with Retail, Marketing, Merchandising, and Supply Chain teams to deliver a seamless omnichannel customer experience.
- Monitor ecommerce KPIs including traffic, conversion, AOV, retention, and ROAS, while continuously identifying opportunities for optimization.
- Drive innovation in online shopping experience, loyalty programs, mobile commerce, and digital engagement initi...