The Opportunity

Join Hyatt’s dynamic Franchise Operations team as the Director, Franchise Operations Performance, Lifestyle. Reporting directly to the Head of Franchise & JDV Brand Operations, this role is pivotal in driving brand identity, operational excellence, and franchise performance across the Americas. The role is responsible for maintaining brand integrity and operational consistency across all Lifestyle Franchise properties, ensuring each delivers the expected guest experience without compromise.

In this role, you’ll collaborate closely with the Americas Operation Hub, leveraging Operation performance leads to implement best practices from the Franchise Owner Relations Group to ensure the seamless integration and elevation of the Lifestyle brands. You will also partner closely with TLG marketing, brand and commercial services teams to drive unified brand messaging and commercial strategy across all franchise properties.

Who We Are

At H...