🌿 Back to all jobs

🥝 Director, Operations – Healthcare Customer Service

Our Clients | Quezon City, Philippines | Posted June 19, 2026

Job Description

We are seeking an experienced and strategic Operations Director to lead large-scale healthcare customer service operations within a dynamic and fast-growing organization.

This role goes beyond traditional operations leadership and requires a highly visible leader who can drive operational excellence, lead large teams, manage executive-level stakeholders, and support transformational business initiatives. The successful candidate will serve as a trusted partner to clients, internal leadership teams, and cross-functional stakeholders while ensuring exceptional service delivery and performance outcomes.

Key Responsibilities

  • Lead large-scale healthcare customer service operations with accountability for service delivery, operational performance, and customer experience.
  • Manage and develop high-performing operations leaders and support teams.
  • Drive operational excellence through process improvement, performance man...

Apply for This Position

Submit Application