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🥝 Director, Professional Services

Sprinklr | Munich, Germany | Posted June 04, 2026

Director, Professional Services

Job Description

Description

Position Overview:

We are seeking a dynamic and experienced Services Director, Central Europe - East to lead and scale the DACH region. This senior leadership role is critical to driving customer satisfaction, operational excellence, and continuous improvement. As the Sr Director Services – Central Europe, you will define and execute the strategy for delivering world-class services while aligning closely with Product, Engineering, and Customer Success teams to ensure a seamless experience for our customers.

Key Responsibilities:

Strategic Leadership:

  • Develop and implement a comprehensive vision and strategy for DACH - East services that aligns with the company’s goals and growth objectives.
  • Establish scalable processes, systems, and tools to ensure consistent delivery of high-quality support.

    • Operational Excellence:

  • Oversee the day-to-day operations of the DACH services team, ...

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