Title: Director, Solution Enablement
Reporting to: VP, Solution Enablement
Location: This position can be based remotely within the US
Opportunity
As a Director, Solution Enablement, you are responsible for defining and leading the strategy, structure, and execution of service delivery across assigned customer accounts. Directors are typically responsible for higher touch, higher complexity customers.
This role ensures customers achieve meaningful outcomes through effective support, workflow enablement, and operational excellence. Directors also serve as a functional subject matter expert and are accountable for operational scalability and continuous improvement. This leader works cross-functionally to align service delivery strategy with company objectives, customer success goals, and product evolution.
Internal GW RhythmX Applications are due by Friday, June 12
Responsibilities
Service Delivery Execution