**Position Summary...**
The Pickup, Delivery, and Returns organization powers the systems, products, and operational capabilities that connect customers and members to seamless omnichannel fulfillment experiences. Our teams enable customers to receive, manage, and return orders with speed, convenience, and reliability across every channel. Technical Operations exists to help shape portfolio strategy, investment priorities, operating models, and execution across a highly complex ecosystem spanning Pickup, Last Mile Delivery, and Returns. The team serves as a strategic partner to Product, Technology, and Business leadership, enabling scalable decision-making and execution across critical customer and operational experiences.

This team owns the operating model for portfolio strategy, product planning, roadmap governance, launch readiness, operational reporting, and cross-functional execution across Pickup, Delivery, and Returns platforms and capabilities. We replace traditiona...