The Director/Senior Director leads the strategic planning, operational excellence and safety management of rides and aquatic operations at Universal Studios Singapore and Adventure Cove Waterpark. The role ensures all rides and attractions operate at the highest standards of safety, reliability, regulatory compliance, guest satisfaction, and operational efficiency.
Responsibilities Operational Leadership - Oversee daily operations of all rides, attractions, pools, water slides, wave pools, lazy rivers, and aquatic experiences.
- Develop and implement operational strategies that improve guest experience, capacity, throughput, and efficiency.
- Ensure attractions consistently meet safety, operational, and service standards.
- Oversee opening, closing, seasonal, and special-event operational planning.
- Establish operating procedures and continuously improve operational effectiveness.
Rides Operations Managemen...