Description
We are looking for a detail-oriented Dispatcher to support daily coordination and communication activities for a Contract position based in Itasca, Illinois. This role is well suited for someone who can manage incoming requests, respond to customer needs with professionalism, and keep operations moving efficiently in a fast-paced environment. The ideal candidate brings strong organizational skills, confidence working in a call center setting, and the ability to use dispatch technology to track and assign work accurately.
Responsibilities:
• Receive service requests and incoming calls, gather key details, and prioritize needs based on urgency and scheduling requirements.
• Assign work to the appropriate drivers, technicians, or field personnel while maintaining efficient coverage and timely response.
• Use computer-aided dispatch tools to update job statuses, monitor activity, and keep records accurate throughout the day.