Description
Robert Half is hiring for multiple contract-to-hire Dispatchers to join a high-activity alarm monitoring team in Statesville, North Carolina. This contract position is suited for individuals who can stay composed in urgent situations, communicate clearly with customers and emergency personnel, and manage multiple tasks with accuracy. The role supports commercial alarm response operations and requires strong attention to detail, sound judgment, and confidence using computer-based systems. MULTIPLE SHIFTS ARE AVAILABLE: 1ST SHIFT 7A- 3P.

Responsibilities: • Review incoming alarm activity and assess signals tied to burglary, fire, medical, trouble, and supervisory events for commercial accounts. • Contact customers, designated account contacts, and emergency agencies to confirm incidents and coordinate the appropriate response. • Enter event details, call outcomes, and dispatch actions into monitoring software with a high degree of precision. • Follow establishe...