Description We are looking for a Dispatcher to support daily service coordination for a Contract position based in Waterbury, Connecticut. This opportunity is ideal for someone who can manage incoming requests, organize schedules, and keep communication flowing between customers, field teams, and internal staff. The role requires strong customer service skills, sound judgment, and the ability to handle dispatch activity efficiently in a fast-paced construction and contractor environment.

Responsibilities:
• Coordinate daily dispatch activity by assigning service calls and work orders based on priority, availability, and location.
• Respond to customer inquiries by phone and provide clear, thorough updates regarding schedules, service timing, and request status.
• Maintain accurate records in dispatch and scheduling systems to ensure job details, technician assignments, and service notes are current.
• Work closely with field personnel to adjust routes, confirm appo...