Job Description
****REMOTE POSITION to include Virtual Training ~ Sit anywhere in U.S.!**
**Prefer to be flexible within 3am -7pm MT operation hours Mon-Fri and some Saturdays**
**Dispatch/Routing/Logistics Experience Needed!**
**Strong Communication and Computer Skills Preferred!**
**I. Job Summary**
Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be requ...