Position Purpose:
• To teach and train store teams to effectively implement and maintain operational excellence, maximizing customer service, sales, and profits.
• To teach and train Front End Managers and Personnel Coordinator Bookkeepers to implement and follow through on company policies, procedures, and applications in the front end and cash office. To achieve budget goals for labor, cash variation, check expense, and supplies.
• Supports and assists Division Front-End Director.

Key Responsibilities include, but are not limited to:
• Cash control for all stores within assigned districts.
• Teaches and trains Front End and Cash office teams to effectively implement Customer Service with store associates to include:
o Instills a high degree of customer awareness and service with the customer in mind.
o Teach and train store Front End Managers with Customer Service performance measurement tools such as Net Promoter Sco...