The District Manager (DM) is responsible for the operations of five (5) to ten (10) restaurants. Above all, their key role is to monitor and improve customer satisfaction and profitability through efficient operations and to protect the health of customers through food safety and sanitation. The District Manager’s overall focus is to:

• Increase average unit volume (AUV) of sales and control costs
• Drive operations excellence

Principle Responsibilities:

1. Restaurant Visitations, Assessment, Follow-up and Training

Total restaurant visitation activities comprise close to 70% of a DM's time. During this time the following should be covered in the restaurant:

• Train and Coach Restaurant Management and crew to resolve any immediate issues
• Work with Restaurant Management team to create an action plan for specific follow-up
• Work with Restaurant Management team in follow-up on an existing action pla...