ROLE : Deputy Manager, Training, and quality LOCATION : Vizag Key Responsibilities: Good presentation & facilitation skills Good Data Management Skills/Good Analytical skills Demonstrated success in Transactional Quality Thorough knowledge of MS office tools like Power point, project, excel are critical for the job Strong communication skills String analytical skill- ability to work with huge volume of data using statistical tools Good facilitation skills Good team player and should be able to manage a team of Quality Analysts Flexible to work in 24X7 environment (night shifts and weekends basis scope) Needs to have good working knowledge of T&TQ (Training & Transaction Quality) systems, tools and technologies Responsibilities: Analysis of utilization, efficiency and available data for the process Understate detailed process improvement studies and up skill the team members Drive culture of continues improvement Provide training and quality support, development of metr...