Driver Support and Engagement Specialist
Green and Smart Mobility Philippines Inc
On-site - Pasay 1-3 Yrs Exp Bachelor Full-time
Government Mandated Benefits
Insurance Health & Wellness
HMO
Sick Leave, Special Leave for Women
Responsibilities:
- Get to know our drivers. Build meaningful relationships by staying in touch, being available, and showing up when they need support.
- Be the go‑to contact. Help drivers communicate with the company, share their feedback, and get answers to questions.
- Welcome new drivers. Make sure they feel at home and have the tools and information to start strong.
- Celebrate good work. Help recognize and reward safe driving, great customer service, and long‑time commitment.
- Solve problems with care. Listen to concerns, help navigate issues like schedules or pay, and follow up to make sure things get resolved.
- Collect honest f...