Qualifications and experience required

• Minimum 2 -3 years Housekeeping Management experience in a 5 star boutique operation or Big 5 reserve with in a similar lodge environment;
• Budget & Stock Control Experience
• Room Division or Front of House Experience - a plus;
• Hospitality and Service training experience - a plus;

Leadership

• Strong leadership & mentoring skills - Listen, Inspire and Empower the team to perform their duties to the best of their ability and according to company standards;
• Make the team feel valued in order for them to assist you to drive the department;
• Strong management skills;
• Problem solving skills;

Personality

• Excellent communication and interpersonal skills (listening skills, verbal communication etc);
• Positive attitude, Self-motivated, Confident;
• Sense of humour;

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