Company Description Mama Shelter is a vibrant, design‑driven hospitality brand founded in 2008 by the Trigano family (co‑founders of Club Med). The brand creates lively, eclectic urban spaces blending creativity, community, affordability, and exceptional service. Collaborating with local partner (Lucrum Capital Pte Ltd), Mama Shelter is part of Ennismore, a global collective of creative hospitality brands in joint venture with Accor.
What You’ll Do - Act as the go-to person for daily operations and guest satisfaction.
- Supervise and support front office and other operational teams.
- Handle guest concerns with professionalism and a smile.
- Ensure compliance with Mama’s standards and safety procedures.
- Step in as the leader on duty, making quick decisions when needed.
- Willing to do night duties.
Qualifications - Previous experience in hotel operations or supervisory roles.
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