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🥝 E-COMMERCE ASSISTANT
THAI SUPERMARKET PTE LTD | singapore, Singapore | Posted June 05, 2026
Job Description
Job scope Sales & Order Management - Process online orders
- Update order status and tracking
- Handle returns, refunds, and exchanges
- Monitor stock availability
Customer Service - Reply customer enquiries through chat, email, or phone
- Handle complaints and feedback
- Provide product information and recommendations
Product Listing - Upload new products to platforms Shopify.
- Update prices, descriptions, and photos
- Ensure product information is accurate
Inventory & Warehouse Coordination - Check stock levels
- Coordinate with warehouse or suppliers
- Arrange packing and shipping
Marketing Support - Assist with online promotions and campaigns
- Prepare vouchers or discount setups
- Help manage social media postings and live sales
Reporting & Admi...