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🥝 E-Commerce Customer Service Executive
Luxasia | Bangkok, Thailand | Posted June 06, 2026
Job Description
Description
Respond to E-commerce Customer Service chats Provide real-time response to customer’s inquiries and concerns and ensure the brand provides the highest level of customer service, propose additional products to customers as deemed appropriate. Assist in addressing customer’s order concerns and liaise with respective teams until concern is closedReport customer concerns to the marketplaces as neededRemain up-to-date with brand campaigns, product catalogue, promo offers, and category trends. Aid the Ecommerce Operations team in arranging special deliveries, filing claims, tracking returns, among othersRequirements
Strong communication and writing skills. English literacy especially in writing Good coordination and project management, and problem solving skills Process attention to detail, beauty product knowledge Quick learner with the ability ...