Nature of Business: Online retail of pet products Location: 3 Upper Aljunied Link Key Responsibilities: . Oversee e-commerce platforms' daily operations including order handling, payments and shipping, update product listings, descriptions, images and stock levels. . Ensure all product information is accurate, clear, and engaging. . Handle customer inquiries and complaints and providing prompt solutions. . Ensure high standards of customer service and satisfaction on all transactions. . Coordinate with the inventory team to ensure products are in stock and available for sale. . Monitor product performance and liaise with the procurement team to maintain optimal stock levels. Qualifications & Skills: . At least 1 year of experience in e-commerce, digital marketing, or online retail. . Knowledge of e-commerce platforms digital marketing tools and techniques . Excellent written and verbal communication skills. . Strong attention to detail and ability to multitask. . Well organized, posses...