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🥝 E-commerce Manager (Pet)

Oneplan Underwriting Managers (Pty) Ltd. | Sandton, South Africa | Posted June 03, 2026

Job Description

Main purpose of the job:
The E-commerce Manager (Pet) is responsible for managing and overseeing a diverse portfolio of cross-functional operational initiatives. This is a multidisciplinary role, where the primary purpose is to ensure the efficient and effective day-to-day operational management across all eCommerce offers and processes. Manage & scale up ecommerce activity, revenue, improve accounts performance, execute communication strategy to increase the product uptake value to clients and ensure continuous growth within the store

Key Performance Area:

Drive and Improve Customer Engagement



  • Lead the implementation and evaluation of strategic, tactical, and operational customer experience and engagement plans to support retention and market impact.

  • Collaborates with the Senior Leadership to agree strategic, tactical, and operational plans.

  • Advises the Senior Leadership on customer satis...

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