Provide coaching and training and mentoring your coworkers/peers

Active monitoring and review of Production Applications for Performance and Accuracy.

Cooperative troubleshooting and analytic work with other technical members and members of Development, QA and Support teams. Also, be able to manage on-call supports a 24/7 production environment.

Independent work analyzing trends in data and reporting on anomalies.

Preparate ITMS environment Plan for releases and coordinate and collaborative implementation for updates of the ITMS software.

Managing the day-to-day operational activities and coordinate them with rest of team when is required.