About Puppy Diary | 关于小狗日记

Puppy Diary (小狗日记) is a Singapore platform where puppy parents find trusted advice on caring for their dogs and can purchase the accessories and services they need — all in one place.

• Drive marketplace growth — identify opportunities through data, competitor benchmarking, and user behaviour insights.
• Plan and execute promotional campaigns (8.8, 9.9,10.10, 11.11, CNY Puppy Specials) and seasonal marketing drives.
• Manage seller listings and product pages to ensure accuracy, quality, and discoverability.
• Track weekly platform performance (GMV, conversion, traffic) and report monthly to leadership.
• Coordinate with logistics, customer service, and content teams to ensure smooth platform operations.
• Handle customer escalations and ensure a high-quality experience for puppy parents on the platform.
• Support onboarding of new sellers and ser...