Summary

Collaborates with and assists Epic Education Manager with oversight of department day to day operations. Main focus is supporting the implementations and go-lives at facilities of a substantial distance from Parkview. Leads the work and team members to promote and develop highest level of team performance, productivity, and efficiency. Leads and mentors team members in maintenance, development, and ongoing EHR (Epic) Education, ensuring consistency in standards. Proactive in identifying opportunities for team processes and EHR system improvement and knowledge sustainment. Mentors team in providing specific EHR (Epic) education, training, and support to new and existing users in various healthcare settings. Possesses a high knowledge level for EHR applications and acts as a resource to team members, peers, and clients. Exhibits in-depth expert knowledge proficiency in many Epic applications, from a functional perspective. Exhibits expert troubleshooting and critical thin...