Position Overview: A workshop operations leadership role responsible for managing repair workflow, technician performance, and service quality.

Operational Focus: Ensures efficient workshop operations, high repair standards, and optimal turnaround time.

Work Environment: Hands‑on automotive workshop environment managing daily technical and operational activities.

Stakeholder Interaction: Coordinates closely with technicians, service advisors, parts, and warranty teams.

Workshop Operations Management: Manage daily workflow, job allocation, bay utilisation, and workshop productivity.

Technical Team Supervision: Lead and monitor technician performance, repair quality, and efficiency.

Quality & KPI Monitoring: Track KPIs such a...