Job Description
Excelling as an Electro-Mechanical Field Service Technician, you will deliver technical support across customer locations. Prioritize service calls to maintain machinery uptime through expert diagnosis and repairs.
Your core duties will involve on-site troubleshooting, installations, and communicating solutions to end-users effectively. This role requires adaptability and strong mechanical aptitude combined with a customer-focused approach. Engage in technical documentation updates and feedback loops, continually improving machinery systems through collaboration with senior engineers.
Key Responsibilities:
• Execute on-site diagnostic and repair work
• Offer telephone assistance during high call volumes
• Install components and solutions efficiently
• Support inventory management for machine parts
• Document all customer inquiries and service claims
Requirements:
• BSEET or equivalent technical experience
• 0-3 years in field service for industrial machine...