SUMMARY: Provides exceptional customer service by quickly responding to machine lights and ensuring that gaming machines are in good working order. Provides instruction to customers on how to play electronic casino games. Performs all functions in accordance with applicable laws and gaming regulations, as well as established policies, procedures and controls. ESSENTIAL DUTIES include the following: The following is a list of the main duties/responsibilities. However, other duties may be assigned as deemed necessary by reporting senior.

• Anticipates customer needs by continually searching for lights and/or customer in need of assistance.
• Understands how to play all electronic games and explains how to play to customers.
• Follows casino guidelines in logging in, using and returning secure machine keys.
• Clears paper jams, reboots games, changes printer paper, retrieve jammed bills or tickets and prints out jackpot tickets.
• Cleans the inte...