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🥝 Elite CSAM Trust & Safety Appeals Specialist

Convergys | cyberjaya, Malaysia | Posted June 24, 2026

Job Description

Convergys in Cyberjaya is seeking a Trust and Safety CSAM Specialist dedicated to handling Child Sexual Abuse Material (CSAM) cases. This crucial role demands a strong ethical foundation and advanced analytical skills to evaluate complex appeals and make independent decisions to ensure child safety online.

Join an elite team tasked with upholding policies and enhancing safety measures while conducting thorough investigations into user behavior. The position requires emotional resilience and an ability to navigate high-ambiguity situations, reinforcing the mission to support global child safety.

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